Managed Services: A comprehensive model where we take full ownership of ongoing support and operations. Service-level agreement (SLA)-based delivery Proactive monitoring, maintenance, and enhancements Predictable costs and performance guarantees Ideal for long-term support, IT operations, and application management Flexible Resource: A service model offering a dedicated full-time expert with flexible role alignment, without the need for standby or shared resources. Dedicated full-time expert assigned at 100% allocation No standby or shared resource pools involved Flexible role transitions with advance notice Enables agile support, aligned with evolving project needs Ensures continuity, reduced ramp-up, and clear ownership Shared Resource: Resource capacity is shared across roles and skills to optimize utilization and reduce costs. Flexible allocation of cross-skilled resources Not tied to a specific individual—rotated based on priorities Cost-efficient model for multi-skill project pipelines Ideal for small